American Strategic Insurance Review 2018

3.5

Review written by:

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we have been paying this company for 9.5 years of premiums. we have submitted 1 claim and they have now denied it 3 times. I have now gotten the state involved and they have budged 25%. They are the worst company ever. They don't care about their holders or their belongings or their homes.
Kelly B.
- Policy holder
I have a policy with ASI for my home since 2011. I filed a claim at the begining of February 2018 and it is still not resolved 100%. I did a second claim at the bigining of April 2018, and they are still giving me hard time and low balling me. Today is July 23, 2018 and my house is still a mess, but they do not care. I will not recommend this company to any family member or friend.
Carlos D.
- Policy holder
I have been waiting over a month for my refund. I signed the cancellation papers. I was requested to provide a forwarding address. I submitted the forwarding address to your company and confirmed receipt. I called mid July in regards to my refund and was informed that the agent that input my information put the wrong forwarding address and the check has to be cancelled and resubmitted and that could take another 30 days. Very horrible customer service. I could give no star I would
Mone't S.
- Policy holder

Carrier Overview

ASI is one of the 15 largest home insurance carriers in America. The company is also a Write Your Own flood insurance provider for the National Flood Insurance Program. ASI was started in Florida before expanding to 40 states by 2017. Auto insurance giant Progressive acquired ASI in 2014.

Customer Service Number: 866-274-8765

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TYPES OF PRODUCTS OFFERED:

  • ‍Homeowners
  • Renters
  • Condominium
  • Seasonal
  • Flood
  • Umbrella

How to Buy a Policy

ASI urges you to contact a local independent agent to get a quote and information about coverage options. ASI company helps you to get in touch with an agent near you directly from its website. A phone number and address are provided after you enter your zip code.

Get a quote from ASI here

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Discounts offered

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TYPES OF DISCOUNTS

How to make payments

ASI allows you to make payments online. To do this, you must first register and login into the Policyholder section of its website.

ASI accepts personal checks, Visa, Mastercard, American Express and Discover credit cards.

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How to File a Claim

In the event you need to file a claim, ASI allows you to do so entirely online by filling out a form. You can also report a claim by calling 1-866-274-5677.  The ASI Emergency Claims Service team is available 24 hours a day, seven days a week.

Once you report a claim, you can expect to hear from an ASI claim representative within 24 business hours. 

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INFORMATION YOU NEED ON HAND:

  • ‍Policy number
  • Date of loss
  • Address
  • Contact numbers 

Reinsurance program

On April 1, 2015, ASI became a majority-owned subsidiary of the Progressive Corporation. For its property business, Progressive says it employs both occurrence-based and aggregate-based reinsurance.

While recent storm activity may raise reinsurance pricing levels, Progressive plans to continue to employ a “robust reinsurance program” for its property business and plans to remain diligent in ensuring the costs of this program are “expeditiously” reflected in its pricing.

Career Opportunities

ASI says it is always looking for smart and talented people who share its same core values to join its team. ASI says it aims to be the best in the industry and its team works together like a big family in a fun, happy workplace. It has over 500 employees and counting, believes it can achieve its goals when its team works and grows together. Here are the latest opportunities at ASI.

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How to Become an Agent 

If you are an agent looking to work with ASI, you may apply for an appointment by filling out an online form. Afterward, you can expect an email response within 30 days of submission.

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