Edison Insurance Company Review 2019

4.0

Review written by:

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- Policy holder
All the Edison representatives I and my husband have spoken with have been helpful, clear in their communication, and persistent. When I filed a claim for Hurricane Michael the very first rep I spoke with was very calm, kind, and polite. Within a matter of 24 hours I had an adjuster follow-up with me immediately. I was able to schedule an appointment immediately and even had to leave Orlando (safety zone) in order to meet with the adjuster. The process took exactly the amount of time the adjuster said it would. In between waiting for our documents in the mail, I had another rep contact me and provide me very valuable information. When I went online I was able to clearly see that my supervising adjuster had changed. It wasn't an issue because I simply called my new supervising adjuster and she returned my phone call within 2 business days. I received an email that representatives would be in town at a high school gymnasium so I went and received excellent customer service from two representatives. They helped me by speaking to a rep from my loan company because the company was using a third party and the website seemed "scammy." They both took the time to explain the process, provided me guidance, answered my questions and even waited for my husband to show up and then answer all of his questions as well. We are both first time homeowners and we have heard horror stories from a lot of people insured by other companies. I am very thankful Edison has treated us fairly and highly rely on their service.
Cristina D.
- Policy holder
- Policy holder

Carrier Overview

Edison Insurance only focuses on homeowners insurance in Florida, which allows it to be smart with how it does business. Its mission is to provide quality coverage at competitive rates while providing exceptional service. The company also holds an "A Exceptional" Financial Stability Rating ® (FSR) from DEMOTECH, INC. and is backed by only “A Rated” reinsurance companies.  

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TYPES OF PRODUCTS OFFERED:

  • Homeowners
  • Condo

How to Buy a Policy

Edison lets you request a quote from its website. It also helps you connect with an agent near you by using its 'Find an Agent' tool.

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Discounts offered

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TYPES OF DISCOUNTS

How to make payments

Policyholders can make a payment to Edison by logging into their online. This account also lets policyholders stay up-to-date with their policy information or track a claim. To create an account, you'll need to register and setup an online profile. You will need your 10-character policy number and property zip code to register.

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How to File a Claim

Claims can be submitted to Edison via phone or online. An inspector will be sent to your home within 72 hours to assess the damage. Edison urges policyholders to report claims immediately by calling 888.683.7971. If safe to do so, make temporary repairs as necessary to prevent further damage and protect your property. Also, take photos of the damage before making temporary repairs and keep detailed receipts. You will need to present these to the adjuster.

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INFORMATION YOU NEED ON HAND:

  • ‍Policy number
  • Date of loss
  • Address
  • Contact numbers 

Reinsurance program

Edison says it is backed by only “A Rated” reinsurance companies. Its sister company Florida Peninsula says it has over $100 million in surplus capital and has secured coverage for a 100-year storm - including multiple storms in a single season - from some of the strongest and most respected "A" rated reinsurance companies in the world. Its reinsurance program also includes additional catastrophe protection provided by the Florida Hurricane Catastrophe Fund

Career Opportunities

Edison offers a casual, friendly, family oriented work environment to people with a long-term focus on shared success. Its employees are given internal opportunities for personal and professional development. The company says it likes to have fun but is also serious about the services it provide to our insureds. Here are some of the opportunities at Edison Insurance.

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How to Become an Agent 

Agencies interested in a possible future appointment with Edison should complete the Agency Profile sheet. Email the completed form to Mariella.Gonzalez@EdisonInsurance.com. A sales development manager will be in contact when the insurer begins appointing agents again.

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