Velocity Risk is licenced in 50 states as a general agency and underwrites property programs via A rated carriers.
The company is the only single-source underwriter with a strong appetite and capacity for catastrophe risk. Velocity has the ability to withstand tough catastrophes in the coastal marketplace, due to its significant financial strength, providing homeowners with:
With “A” rated carriers and a focus on catastrophic exposure, Velocity occupies a unique niche in the market, allowing it to provide policy-holders with a variety of coverage options at competitive prices. It is always improving our offerings to better serve our coastal customers. On the horizon, it's rolling out voluntary Homeowners and Dwelling Fire policies; as well as commercial lines. It's also launching a comprehensive homeowners policy in all states we serve.
Phone Number: 844-878-7529
You can purchase a policy with Velocity by reaching out to an appointed agent. If you'd like to get a quick Veloctiy quote online and make a purchase, head over to HoneyQuote.com.
Velocity urges you to contact a local independent agent to get a quote and information about coverage options. Velocity can help you to get in touch with an agent near you by calling its customer service number.
Get a quote from Velocity here.
You can make a payment on your policy with Velocity directly on its website. You can pay via a personal check, or using your credit card. All payments received after 8:00 PM ET may be processed the following business day. Weekend/Holiday payments will be processed the next business day.
If you’d like to quickly and conveniently report a claim:
For homeowners, click here and use client access code vel6475.
Call 800-779-4259 for all claim inquiries. Please send any claims-related documents to firstname.lastname@example.org. Include your claim number in the subject line of the email and these documents will be routed directly to the assigned account manager for handling.
Every claim is unique; however, all claims at Velocity generally follow these three phases:
1. Contact and Claims Advancement
After reporting your claim, it will be assigned to a claim professional. This claim handler will guide you through the process and work with a team of other associated claim professionals to manage your claim promptly and accurately to conclusion. In this phase, you will be contacted by your claim professional and he/she will:
If an inspection of your property is needed, the claim professional will meet with you on location.They will:
3. Settlement and Conclusion
The claim professional should contact you within the agreed time period established at the inspection or last contact. In this phase, the claim professional will explain the application of policy coverages to any settlement, disclaimer or partial disclaimer. If there is a full or partial disclaimer or denial of coverage, Velocity will provide you a letter setting forth the exact reason for such disclaimer, citing specific policy language to support that decision.
You can apply to become an agent directly on the Velocity website. After filling out a questionnaire only, giving information about your agency, a separate appointment packet will be forwarded to you by a market representative.